Consultation is vital to ensure that when public sector develops new policies, procedures, changes to existing policies and practices or develop strategies that a public sector consultation process takes place.

HEC ethos is to an gender a dialog between the public sector in general and the consumers of their services e.g. citizens of the county.

HEC would encourage all public and private sector organisation to use our “consultation networks” to help your organisation gain views of the disadvantaged communities members in Hertfordshire.  By working with HEC, organisations will avoid the trap of communities being asked the same questions time and time again.

Individual community members

What you can expect:

  1. To be notified as early as possible of an upcoming consultation
  2. Give you feedback from events
  3. Meet your dietary, cultural, health needs etc. as much as possible
  4. We will make sure all agencies sign a good practice agreement


In the case of a panel meeting/focus group/1 to 1 interview we will:

  1. Send you a map well in advance
  2. Send you information in an easy to understand format about the consultation topic
  3. Pay you on the night only if consultation funds are available


In the case of a postal survey we will:

  1. Send you the survey with an SAE.
  2. Send you a £5 gift voucher for every complete survey received ASAP (if funds are available)
  3. Online survey – we will give you a brief feedback


What we expect of you:

  1. To tell us in advance if you will be attending
  2. Let us know if you can’t attend
  3. Not to give the agency your contact details etc., you only need to give these to us
  4. Let us know if you move or change any details such as phone, e-mail etc.
  5. Complete any evaluation forms we give to you
  6. Notify us of any requirements you have
  7. Read any documents you receive in advance
  8. Respect other people’s opinions
  9. Encourage your friends and family to join
  10. To get involved with the consultation, everyone’s opinion is valued!
  11. And finally; enjoy yourself!!!



We are an equality organisation and will not tolerate any racist, sexist, homophobic or discriminatory comments or abuse!!


Please complete the attached application form to join the consultation network.   Click Here